Best Western McMinnville Inn

设施：good 卫生：good 环境：good 服务：good

Maria was excellent. She let us view a room before booking to make sure it would work for my family with special needs. Another hotel a couple miles away refused saying it was “against policy“. Maria even helped us find an extra extension cord to borrow That was needed for special needs equipment.

Very Relaxing and Comfortable Just overall greatness, as always with Best Western. Hot tub was very soothing!

Check-in was a mess. Arrived about 10pm Thurs June 26. The person up front claimed to not have my reservation and immediately asked if I booked the wrong hotel. Was pretty sure I hadn’t, but maybe a fair question so I provided my text confirmation. Eventually she located my reservation, which was at this hotel, and shouldn’t have been hard to find since I had an electronic confirmation. I had applied a $50 online credit towards my stay (Best Western reward for earlier stays). But the lady at the front desk wanted to charge me the full price of $198. Fortunately I noticed and told her. She asked if I had the “coupon” print out. I said no, it was electronic. So proceeded to show her the email confirmation which she seemed surprised about. She had to manually change the price to $148 which I paid. She then had to go check the room (420) to “make sure it was ready” which I have never had happen at a hotel. A few minutes later she came back and said it was so we got our room. Additionally the Internet was terrible. I had to take one work call (zoom) the next morning before heading out. I was dropped twice from the call and froze several other times throughout. Not a good experience. Then I get home and two days later the charge posts in my credit card for the full $198 (one charge for $148 and a second one for $50). So I am disputing with my bank and with Best Western to get this resolved.

Easy to get to Linfield University for a college visit and then to McMinville for food. Great college and town and hotel.